I had to twice “gently nudge” the woman who runs the company I hired to do the awning fabric replacement. When “four to six weeks” after the guys came by, had measured, I picked out the fabric, and paid the deposit, headed into week seven, I started getting pissed off that there had been no communication/update in the meantime.
I was very polite with my inquiry, and she sent the guys over the very next morning. Fine, but the feeble excuses she came up with about her lack of communication, with almost immediate scheduling thereafter screams one of the following: 1) she’s lackadaisical about her customers, 2) she keeps lousy records, or 3) she gives higher paying jobs higher priority. Trust me, those two guys don’t do interior decorating for her, which is another part of her business. Whatever the case, you’d think she’d want to book the revenue asap.
Thankfully, the guys did a great job, and it only took them a little over an hour. At least, now I have a place to sit outside in the shade down by the pool. Finally.