The delivery guys hooked it up, but shoved it a little too far back into the cubbyhole for it, after they made sure the water line worked. That cut off the water supply. I had to squiggle the fridge out half an inch to get the water line working again. My shoulders are sore from that. Still, everything works, and after I bought it, I looked it up. It turned out to be #1 best rated for most reliable side-by-side refrigerator models for 2019.