We needed some replacement cord for our weed wacker. Home Depot didn’t have it in stock, but Lowe’s did, so I ordered two reels of it for pickup. Supposedly, they had eight of them in stock, and we only wanted two. I got an order confirmation, then thought “give them a couple of hours, then we can go get it from the customer service desk.” Nope. Right before we were ready to drive down there, I got an email saying my order had been canceled by the store.
So … I went back to the website for our local Lowe’s, and ordered them again, for delivery. No problem. No cancellation of my order. But, it’ll take a few days to get them, and I had to pay shipping charges. Dafuq was that all about? Yeah, I know — first world problems, and all that. Still, it’s frustrating. If you have the items in stock as claimed, why should I have to have them shipped, when I can walk into your store in person, and buy anything from a $5.38 toilet seat to a couple of gallons worth of redwood colored water-seal deck stain, and a bag of Sakrete? It makes no sense unless someone looted their entire supply of weed wacker line right after I ordered it.
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